Training and Development Specialist - LAC Group/Wilson Allen

Location: USA - Virtual - Remote

LAC Group/Wilson Allen is seeking Training and Development Specialist to join our growing team. Under the direction of the Chief Talent Officer, the Training and Development Specialist designs, develops and delivers strategic employee learning and development programs including, but not limited to, management and leadership development, onboarding, and career development through various modalities including presentations to large or small groups, e-learning and interactive sessions, remote and in-person. This individual will improve the engagement and productivity of the organization's employees by assessing company-wide developmental needs to drive training initiatives and identify and arrange suitable training solutions for employees. This is a full-time, benefitted position that can work anywhere in the US or Canada.

Duties/Responsibilities:

• Understands and exemplifies the desired culture and philosophies of the organization and aligns training and employee development in support of the company’s mission and values.

• Recommends, designs, develops, and implements innovative learning and development programs that support the full employment lifecycle, including onboarding, career development, upskilling, wellness, succession planning, and management and leadership development.

• Assesses needs, analyzes gaps, researches best practices, and partners with managers, HR Business Partners and the Campus Recruiting team to identify, develop and implement successful and innovative learning and development programs.

• Develops and implements program processes, plans and procedures both online and in-person, maintains records and tracks outcomes.

• Continually monitors and evaluates effectiveness of programs and makes needed adjustments.

• Coordinates learning and development program activities including forming committees, scheduling, event logistics and vendor relations.

• Coordinates operation and use of the Learning Management System with the Delivery Training and Adoption team

• Develops integrated talent/performance/learning reports, dashboards and portals in support of the learning organization, and ensures data is leveraged within the organization.

• Maintains technical expertise and knowledge of best practices in online educational trends, changes and developments, and service strategies.  Recommends new approaches, modifications or changes that will improve efficiency and/or effectiveness; Ensures user experiences are positive

• Performs other related duties as assigned to support overall organization and employee development initiatives.

• Administers spending against the departmental budget.

• Obtains and /or develops effective training materials utilizing a variety of media.

• Trains and coaches managers, supervisors and others involved in employee development efforts.

• Researches, develops, sources, and executes training associated with global legal compliance including Harassment in the Workplace, Safety, Diversity and Inclusion, Data Privacy plus more.

• Plans, organizes, facilitates and orders supplies for employee development and training events.

• Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.

• Conducts follow-up studies of all completed training to evaluate and measure results; Modifies programs as needed.

• Assesses current and future training needs as well as the effectiveness of tools through performance data, surveys, interviews and regular collaboration with employees, managers and senior leadership.

• Designs, plans, organizes, or directs onboarding orientation and training programs for experienced professional hiring, campus hiring and the internship program.

• Develops and presents instructional materials using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, lectures, games, intranet pages, written reference aids and presentations.

• Manages and administers third party learning content and delivery ensuring training documentation, records management, and compliance with company guidelines.

• Identifies and assesses future and current training needs through job analysis, performance evaluation, career pathing and consultation in support of the talent management strategy.

• Implements an instructionally-sound training strategy that consistently raises the level of team member performance and engagement.

• Performs administrative responsibilities related to training materials management, attendance tracking, learning plan administration, compliance reporting and third-party content management.

Required Skills/Abilities:

• Bachelor’s degree in Organizational Development, Human Resources, Education, Educational Leadership, Business or related field preferred.

• At least five years of experience designing and implementing employee development programs.

• Certified Professional in Learning and Performance (CPLP) credential and/or SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential a plus.

• Excellent verbal and written communication skills

• Strong presentation skills to a diverse audience

• Adept with a variety of multimedia training platforms and needs assessment methods

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• Proven program/project management principles and techniques; Effective practices around change management

• Hands on experience with current and emerging learning technology trends and tools; including performance management and HRIS software

• Web-based learning technology design and development experience including eLearning authoring tools and standards such as Adobe Suite (Captivate, Dreamweaver, Flash, Premier), Articulate Storyline/Studio; Proficient in authoring software: Adobe Suite, MS Excel, Camtasia, Captivate, and other emerging technology; Microsoft Office applications such as PowerPoint, Word, and Excel;

• Experience creating, running, synthesizing and distributing standard and sophisticated custom reports

• Ability to exercise use of persuasion and influence in complex and sensitive situations within all levels of the organization to effect decisions and outcomes that align with best practices

• Able to work independently and as part of a team.