Metadata Information Architect - LAC Group

Location: USA - DC - Washington DC

LAC Group is seeking a Metadata Information Architect to work at a federal agency in the Washington, D.C. area providing high-quality Metadata support. Must be able to pass a background check. This is a full time (40 hours a week; Monday to Friday) 9 months long project with a possibility of extension.

Responsibilities:

  • Guide the development of functional information architecture requirements for Web applications and search, with other team members
  • Define, advocate, and apply the best business and user experience best practices at system and UI level 
  • Work closely with the content team to drive the content strategy for blog, website, video, social and other content forms with the goal of improving findability in the enterprise
  • Develop and maintain current state and future state information architecture artifacts for conceptual, logical and physical levels of abstraction 
  • Develop and manage information architecture for search application, map metadata, and controlled vocabularies to deliver focused, relevant information via site search or browse. 
  • Analyze content and advice users on content and metadata to improve findability of content
  • Develop search optimization best practices and strategies
  • Analyze search analytics, develop actions to be taken based on user behavior and develop reports showcasing overall statistics and use behavior 
  • Establish information architecture metrics to analyze user behavior patterns that drive IA and usability improvements to the Intranet and the enterprise in general
  • Implement/modify Best Bets, suggested starting points for search results
  • Work with users on responding to inquiries about findability issues
  • Troubleshoot findability issues and recommend actions to improve overall findability
  •  Perform relevancy testing and suggest changes for better results
  • Work with users to capture the functional requirements 
  • Monitor and evaluate search results and search performance across the major search channels
  • Identify issues and opportunities for future search and taxonomy growth.
  • Work with various stakeholder groups to articulate information requirements and build familiarity with information architecture principles and artifacts 
  • Create metadata, taxonomy, and search plans and collaborate with other enterprise architecture domains to develop comprehensive solution architectures that include the information perspective

Required skills
  • Experience with search engine mechanisms and functionalities, combined with in-depth knowledge of search logic and results yielded from a query language
  • Experience in Office 365 or SharePoint 2016 is highly desirable
  • Experience with using metadata, taxonomies, controlled vocabularies, and search standards.
  • Intermediate to advanced skills in MS Word, Excel, PowerPoint
  • Experience with Visio, web analytics and concept mapping software desirable
  • The ability to use charts and graphs to convey core architecture concepts; 
  • Familiarity with concepts in economics and finance
  • Experience in search services, and a strong understanding and familiarity with controlled vocabularies and the principles and mechanics of effective information management tools including taxonomy formulation, metadata development, navigation design, and enterprise search. 
  • Ability to balance business requests with users growing needs in the development and growth of taxonomies.
  • Direct experience in conducting and documenting user research, including scenarios, use cases, personas, and wireframes.
  • Excellent oral and written communication skills 
  • Strong customer focus with a demonstrated ability to work seamlessly with business sponsors and technologists 
  • Excellent research and analysis skills
  • Excellent verbal and written skills and the ability to speak appropriately to a variety of audiences
  • Good communication, influencing, interpersonal and negotiating skills. Adapts the content, style, and tone of communications to the needs of the audience; varies the language and business terms with different customers. 
  • Ability to think creatively about business problems and to connect research insights to business solutions
  • Experience in working on multiple projects simultaneously
  • Experience working in large organizations with geographically dispersed teams and complex technical environments
  • Strong diplomatic, interpersonal and teamwork skills; demonstrated client orientation; sensitive to working in a multicultural environment.

Qualifications
  • At least five years of related work experience
  • Master’s degree in library, information or computer science-related field
  • Creative problem-solving abilities
  • Ability to work effectively in a multicultural, multi-project environment and ability to respond immediately to often changing business priorities. 
  • Must be a US Citizen

LAC Group is an Equal Opportunity Employer / Affirmative Action Employer who values diversity in the workplace.

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