Legal Resource Manager - LAC Group

Location: USA - NY - New York

LAC Group seeks a Legal Resource Manager for a prestigious national law firm’s office in New York. The position will be responsible for the Research Department's electronic services applications, circulation, current awareness distribution, acquisitions, and the firm’s electronic resources. This role liaises with the firm's Global Technology Solutions and third-party vendors, manages all aspects of the ILS system, password management, mobility applications, Intranet and portal updates, adhering to licensing agreements and provides statistical reporting on utilization of resources through usage monitoring application.

RESPONSIBILITIES

• Supervise Technical Services Specialist
• Manage the use of tools to track usage of electronic resources, analyze reports and product features effectively
• Manage database and electronic materials – registrations, user credential maintenance, terms of use by using SharePoint site and Research Monitor
• Oversee all aspects of the ILS such as serials, circulation, bibliographic and routing modules and generate relevant reports including serial overdue reports and circulation usage alongside outside Library paraprofessional to ensure new titles and new editions are processed in a timely fashion
• Responsible for content and design of Research Department pages- training, FAQ, content updates, and is relevant and current at all times
• Partner with Global Technology Solutions (GTS) to resolve subscriber access issues
• Develop, customize and manage alerts via platforms
• Assist with the evaluation and analysis of research services and products by coordinating upgrades, roll-out of new services, including user trainings
• Perform cross-product content audits, creates and analyzes usage reports
• Train attorneys and business services on use of new technology and services
• Other duties, as assigned

QUALIFICATIONS

• Minimum five years (5) of Technical Services experience in a global or multi-office law firm or special/private legal department
• Masters Library Information Science or Certification in Business Technology or Project Management Certification (CAPM, certified associate in project management or PMP, project management professional) required

SKILLSET

• Technology skills- updating portals, intranet sites and functional understanding of network communications
• Knowledge of project management aspects with experience in planning and leading multiple concurrent project approach (identifies risk, roadblocks and suggests process improvement)
• Functional understanding of generally accepted accounting principles and strong troubleshooting and analytical skills
• Clearly communicates project expectations for support staff such as the Library Update Service, Library Assistant or Outsourced support
• Knowledge of ILS such SydneyPlus, (preferable) or IEOS
• Familiarity with library monitoring services such as Research Monitor or Onelog
• Understanding of Library of Congress Classification System (LC) and MARC Records '(Machine-Readable Cataloging)
• Familiarity with technology systems (i.e. Adobe Digital Edition reader or Overdrive-global distributor of eBooks)
• Strong Excel, MS Word, MS SharePoint administrator and publisher skills

LAC Group is an Equal Opportunity Employer / Affirmative Action Employer who values diversity in the workplace.