As a stellar would-be employee, you want to sail through the interview process. But before you think that all you need is a knockout résumé and a killer outfit, think again. Nowadays, there’s a step before the in-person interview: the phone interview. Not being face-to-face with someone doesn’t mean that you don’t still need to bring your A-game. You might have the best intentions, but what you say and how you say it (tone, pace, inflection, etc.) can easily be misinterpreted. Here, step-by-step advice to help you give good voice. Read more.