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Wasting Time: American Employees Waste 2 Hours a Day

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The average American worker wastes over 2 hours each day. The internet is the biggest time suck with 44.7% of Americans ranking it as their primary time-wasting activity. Socializing with co-workers also ranks high with 23.4%. Why all this time wasting? 33.2% of respondents say they don't have enough work to do and 23.4% say they feel underpaid.

According to a Web survey by America Online and Salary.com, the average worker admits to frittering away 2.09 hours per day, not counting lunch. That's far more time than employers expect. Over the course of a year (and even after accounting for time employers expect to be wasted), that adds up to $759 billion on salaries for which companies receive no apparent benefit.

The research, which was conducted through the AOL Find a Job site on AOL.com®, the AOL® service and Salary.com's Salary Wizard, involved more than 10,044 respondents (employees) who indicated that the number one way they fritter away time at work is personal Internet use (e.g., email, IM, online polls, interactive games, message boards, chat rooms, etc.). Personal Internet use was cited by 44.7% of respondents as their primary time-wasting activity at work. Socializing with co-workers was the second most popular form of wasting time at work (23.4% of respondents). Conducting personal business, "spacing out," running errands, and making personal phone calls were other popular time-wasting activities in the workplace.

But are workers really expected to work non-stop eight hours a day? According to a follow-up survey of corporate Human Resource managers, employers actually expect the average employee to waste about an hour per day, in addition to the worker's lunch hour.

"A certain amount of slacking off is already built into the salary structure," says Bill Coleman, Senior Vice President at Salary.com. "Our survey results show that workers on average are wasting a little more than twice what their employers expect. That's a startling figure. Although in some cases this extra wasted time might be considered 'creative waste' - time that may well have a positive impact on the company's culture, work environment, and even business results. Personal Internet use and casual office conversations often turn into new business ideas or suggestions for gaining operating efficiencies." "It's interesting to note that the Internet was cited as the leading time-wasting activity. It goes to show how integrated it has become to the daily functions of our personal and professional lives," said Samara Jaffe, Director of Careers/AOL Find a Job, America Online. "Today, there are so many useful tools and Websites on the Internet that have enabled people to become more efficient with accomplishing multiple tasks in a shorter amount of time." The AOL and Salary.com survey results offer a glimpse into how employees waste time, why they do it, where they live, and where they work:

Top Time-Wasting Activities

1. Surfing Internet (personal use) 44.7%

2. Socializing with co-workers 23.4%

3. Conducting personal business 6.8%

4. Spacing out 3.9%

5. Running errands off-premises 3.1%

Top Excuses for Time-Wasting

1. Don't have enough work to do 33.2%

2. Underpaid for amount of work I do 23.4%

3. Co-workers distract me 14.7%

4. Not enough evening or weekend time 12.0%

5. Other 16.7%

Top Time-Wasting States

1. Missouri 3.2 hrs/day

2. Indiana 2.8 hrs/day

3. Kentucky 2.8 hrs/day

4. Wisconsin 2.8 hrs/day

5. Nevada 2.7 hrs/day

Top Time-Wasting Industries

1. Insurance 2.5 hrs/day

2. Public Sector (Non-Education) 2.4 hrs/day

3. Research & Development 2.3 hrs/day

4. Education 2.2 hrs/day

5. Software & Internet 2.2 hrs/day

Here are some other interesting facts about time-wasted at work:

Men vs. Women: Men and women waste about the same amount of time per day (approximately 2.1 hours). This, despite the fact that most HR managers surveyed suspected that women waste more time at work than men.

Youngsters vs. Seniors: As the following statistics show, the older you are, the less time you waste at work.

Year of Birth
1930-1949 0.50 hrs/day
1950-1959 0.68 hrs/day
1960-1969 1.19 hrs/day
1970-1979 1.61 hrs/day
1980-1985 1.95 hrs/day

Cats vs. Mice: When setting employee salaries, corporate Human Resource managers assume that employees will waste 0.94 hours per day. However, those managers suspect that employees waste 1.60 hours per day. In fact, employees admit wasting 2.09 hours per day. In other words, mice spend significantly more time playing than cats (absent or otherwise) suppose.

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